Hello!
I’m Evelyn Sales, a UX designer who makes a real difference for the companies I work with.
Shaped by life in Brazil, Ireland and Spain, I bring critical thinking, real user research, and accessible design to every project.
I believe human exchange still matters, even in a fast-moving field.
Have a project that needs someone who’ll actually dig in?
Shaped by life in Brazil, Ireland and Spain, I bring critical thinking, real user research, and accessible design to every project.
I believe human exchange still matters, even in a fast-moving field.
Have a project that needs someone who’ll actually dig in?
My Services
How I can help
Accessibility & Web Design
Inclusive design isn't an afterthought in my process, it's where I start. WCAG-aligned experiences that work for every user, not just the average one.
Accessibility & Web Design
Inclusive design isn't an afterthought in my process, it's where I start. WCAG-aligned experiences that work for every user, not just the average one.
User Research
I dig into why users behave the way they do, not just what they click. Structured interviews and honest synthesis, so your team makes decisions grounded in real people, not assumptions.
User Research
I dig into why users behave the way they do, not just what they click. Structured interviews and honest synthesis, so your team makes decisions grounded in real people, not assumptions.
UX Writing
Clear, human language that reduces friction instead of adding to it. Every word earns its place.
UX Writing
Clear, human language that reduces friction instead of adding to it. Every word earns its place.
Strategy & Critical Thinking
I look beyond the request to find the real problem, so the strategy we build together is grounded in research, not guesswork.
Strategy & Critical Thinking
I look beyond the request to find the real problem, so the strategy we build together is grounded in research, not guesswork.
My background isn’t the usual design-school path. Fifteen years of direct, high-pressure conversations with people taught me to listen for what’s unsaid and think critically about what’s actually driving a problem.
I bring that instinct into every research session, every wireframe, every line of copy.
My background isn’t the usual design-school path. Fifteen years of direct, high-pressure conversations with people taught me to listen for what’s unsaid and think critically about what’s actually driving a problem.
I bring that instinct into every research session, every wireframe, every line of copy.
Background
My experiences
MAR 2026 - AGO 2026
UX/UI Designer at Atados (Volunteer)
• Visual Strategy: Optimizing platforms to improve engagement for thousands of users through data-driven visual decisions. • Prototyping: Developing low and high-fidelity wireframes and prototypes to validate functional and visual solutions. • Research Leadership: Conducting qualitative interviews to extract insights that guide functional and aesthetic design choices.
MAR 2026 - AGO 2026
UX/UI Designer at Atados (Volunteer)
• Visual Strategy: Optimizing platforms to improve engagement for thousands of users through data-driven visual decisions. • Prototyping: Developing low and high-fidelity wireframes and prototypes to validate functional and visual solutions. • Research Leadership: Conducting qualitative interviews to extract insights that guide functional and aesthetic design choices.
JUN 2026 - PRESENT
Travel Agent at Zafiro Tours
• Custom Itineraries: Designing personalized travel plans based on what each user actually likes, needs, and expects. • Accessible Tourism: Making travel inclusive by planning barrier-free journeys that ensure comfort and equal access for everyone. • Clear Organization: Simplifying complex travel details through careful planning, smart scheduling, and smooth logistics. • Complete User Journey: Managing the entire travel experience from the first idea to the final feedback, making sure every step is stress-free.
JUN 2026 - PRESENT
Travel Agent at Zafiro Tours
• Custom Itineraries: Designing personalized travel plans based on what each user actually likes, needs, and expects. • Accessible Tourism: Making travel inclusive by planning barrier-free journeys that ensure comfort and equal access for everyone. • Clear Organization: Simplifying complex travel details through careful planning, smart scheduling, and smooth logistics. • Complete User Journey: Managing the entire travel experience from the first idea to the final feedback, making sure every step is stress-free.
NOV 2024 - JAN 2026
Customer Service Advisor at Transport for Ireland and Pitney Bowes
• Precision & Accuracy: Managed complex financial data and banking workflows with 100% accuracy in highly regulated environments. • System Mastery: Utilized advanced CRM systems (SAP, S4HANA) to ensure seamless customer journeys. • Strategic Communication: Provided multi-channel support and crisis resolution using strategic communication and user advocacy.
NOV 2024 - JAN 2026
Customer Service Advisor at Transport for Ireland and Pitney Bowes
• Precision & Accuracy: Managed complex financial data and banking workflows with 100% accuracy in highly regulated environments. • System Mastery: Utilized advanced CRM systems (SAP, S4HANA) to ensure seamless customer journeys. • Strategic Communication: Provided multi-channel support and crisis resolution using strategic communication and user advocacy.
My experiences
Background
Evelyn is extremely professional and made a real difference.
Atados
Manager
Thank you for all your patience and assistance. This is greatly appreciated! 5 stars for a great experience!
Pitney Bowes
Financial Manager
Evelyn was very profesional and helpful. Employ more staffs like Evelyn!
Zafiro Tours
Client
Evelyn is extremely professional and made a real difference.
Atados
Manager
Thank you for all your patience and assistance. This is greatly appreciated! 5 stars for a great experience!
Pitney Bowes
Financial Manager
Evelyn was very profesional and helpful. Employ more staffs like Evelyn!
Zafiro Tours
Client
My Works
Process
My professional commitment is to tailor every client experience to their unique profile, recognizing that no two people are equal.
01.
Research & Ideation
02.
Concept Development
03.
Prototyping & Testing
04.
Finalize Product
01.
Research & Ideation
02.
Concept Development
03.
Prototyping & Testing
04.
Finalize Product
Tools that power my every day:
Figma
Canva
Framer
AI
CodeX
Accessibility tools
Slack
Claude
Notion